FREQUENTLY ASKED QUESTIONS

• Not necessarily. The Committee will review the Application and all documentation. The Committee will determine the amount of the award.
• The Rollins Employee Relief Fund is secondary to other resources.
• The Rollins Employee Relief Fund is a resource to help a teammate in a time of need. It is not intended to make the individual whole.

No, a Grant is an award of financial assistance to the eligible individual which does not need to be repaid.

• Only one Grant per family will be awarded to an Applicant within a 12-month calendar period. However, eligible individuals with documented catastrophic circumstances may be eligible for additional Grant opportunities.
• The Grant Committee reserves the right to deny repeat requests for circumstances extending over several years or, make exceptions for extenuating circumstances.

All Applicants will be notified in writing of the Grant Committee’s decision to approve or deny the request.

• See the Application Checklist here: https://www.rollinsrelief.org/application-checklist/
• In addition to the Application, please submit the following copies (not originals):
  • Documentation regarding the emergency situation (fire or police report, insurance appraisal, insurance claims, invoices, etc.) and what caused the situation.
  • Copies of your last two pay stubs.
  • Approved documentation for Family Medical Leave Act (FMLA), Supplemental Security Disability Insurance (SSDI) and Worker’s Compensation, if applicable.
  • Your most recently filed 1040, 1040A or 1040EZ income tax return (do not include schedules).
  • Invoices for which you are requesting payment, where applicable. Requests will not be considered without the invoice.
  • Two months of most recent bank statements.

The members of the Grant Committee are typically the only people who review the documentation you have provided. Your information is kept confidential among the Committee.

• Branch and Region Managers, or equivalent, are notified to provide a statement of good standing for each applicant. Applicant must be in good standing with Rollins to receive a Grant from the RERF.
• Managers are made aware that you applied to the Committee for a Grant when we request a statement of good standing. Managers are also made aware whether the Grant was awarded or denied when the Committee has reached a decision. The Committee will not divulge the details of your situation unless there is an extenuating circumstance that warrants your manager and/or your Human Resources Manager being involved.

Assistance may benefit the teammate’s immediate family (spouse or children) or any other person for whom the teammate provides primary financial support. Proof of financial support will be required.

• Medical expenses
• Credit card or loan payments
• IRS Tax Debt
• Student loans or loans of any kind
• Legal obligations/fees/garnishments
• Grants are not awarded for general financial irresponsibility (accumulating debt for non-essential household expenses that are not sustainable)
• Any expense deemed unnecessary such as cable television, lawn care services, housekeepers, streaming services, etc.

• The Applicant is required to show proof of need to receive a Grant.
• The Grant Committee is unable to make the best decision for the Applicant without reviewing the entire financial situation.
• The generous teammates that donate to the Fund have reassurance that the money is not being awarded frivolously and is helping fellow teammates in real need.

• The Rollins Employee Relief Fund (RERF) is a 501(c)(3) non-profit. The foundation is separate from the Company and includes all Company-owned, U.S. based Rollins brands.
• The RERF is governed by a Committee consisting of your fellow teammates across many of the Rollins brands.
• Click here to see the Committee Members: https://www.rollinsrelief.org/rerf-committee/

Grants are considered a gift, and you do not have to claim them on your tax return.

Yes, all donations are tax deductible. You will receive a contribution e-mail each January with the previous year’s contributions that you may use to file with your taxes.

Go to your UKG homepage > click > scroll down and click on the “Giving” tab on the left side > click on the “Rollins Employee Relief Fund Campaign” – this will allow you to change your payroll donations.